Effective Date: January 1, 2025
Last Updated: October 12, 2025
1. Introduction
Welcome to Amores! We are committed to protecting your privacy and ensuring you have a positive experience when using our dating application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
By using Amores, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Information You Provide to Us
When you create an account and use our services, we collect the following information:
- Account Information: Name, email address, phone number, date of birth, gender, and password
- Profile Information: Photos, bio, interests, hobbies, relationship preferences, and lifestyle choices
- Verification Information: Photos or documents for account verification purposes
- Communication Data: Messages, chats, and other communications with other users
- Payment Information: Credit card details or other payment information for premium subscriptions (processed securely by third-party payment processors)
- Customer Support: Information you provide when contacting our support team
2.2 Information Collected Automatically
When you access our services, we automatically collect:
- Device Information: Device type, operating system, unique device identifiers, mobile network information
- Location Data: Approximate location based on IP address, GPS data (with your permission)
- Usage Data: App features used, pages viewed, time spent on app, search queries, swipes, likes, matches
- Log Data: IP address, browser type, access times, error logs
- Cookies and Similar Technologies: We use cookies, pixels, and similar tracking technologies
2.3 Information from Third Parties
- Social Media: If you link your social media accounts, we may receive information from those platforms
- Other Users: Information other users provide about you (such as reports or feedback)
- Publicly Available Sources: Information from public databases or social media profiles
3. How We Use Your Information
3.1 Provide and Improve Our Services
- Create and manage your account
- Match you with compatible users based on your preferences and interests
- Enable communication with other users
- Personalize your experience and show relevant content
- Analyze usage patterns to improve our features and services
- Conduct research and development
3.2 Safety and Security
- Verify your identity and prevent fraud
- Detect and prevent violations of our Terms of Service
- Investigate suspicious activity and enforce our policies
- Protect users from harassment, abuse, or harmful content
- Maintain the security and integrity of our services
3.3 Communication
- Send you matches, messages, and notifications
- Provide customer support and respond to inquiries
- Send administrative information and service updates
- Send marketing and promotional communications (with your consent)
3.4 Legal Compliance
- Comply with legal obligations and law enforcement requests
- Protect our legal rights and interests
- Prevent illegal activities
4. How We Share Your Information
4.1 With Other Users
Your profile information, photos, and bio are visible to other users. Messages you send are shared with recipients. We recommend not sharing sensitive personal information in your profile or messages.
4.2 With Service Providers
We share information with third-party service providers who perform services on our behalf:
- Cloud hosting and storage providers
- Payment processors
- Analytics and marketing services
- Customer support tools
- Content moderation services
- Identity verification services
4.3 For Legal Reasons
We may disclose your information if required by law or to:
- Comply with legal processes or government requests
- Enforce our Terms of Service and other policies
- Protect rights, property, or safety of Amores, our users, or others
- Prevent fraud or illegal activity
- Respond to emergencies
4.4 Business Transfers
If Amores is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
4.5 With Your Consent
We may share your information with third parties when you give us explicit consent to do so.
We do not sell your personal information to third parties for their marketing purposes.
5. Your Rights and Choices
5.1 Access and Update
You can access and update your account information at any time through the app settings.
5.2 Delete Your Account
You can delete your account at any time. Upon deletion, your profile will be removed, but some information may be retained for legal or safety reasons.
5.3 Opt-Out of Marketing
You can opt-out of promotional emails by clicking the unsubscribe link or updating your notification preferences.
5.4 Location Data
You can disable location services through your device settings. Note that this may limit some app features.
5.5 Data Portability
You can request a copy of your data in a portable format by contacting us.
5.6 Cookies
You can manage cookie preferences through your browser settings.
5.7 Rights for EU/UK Users (GDPR)
- Right to access your data
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with supervisory authority
5.8 Rights for California Users (CCPA)
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to access your personal information
- Right to equal service and price
- Right to deletion
6. Data Security
We implement appropriate technical and organizational security measures to protect your information:
- Encryption: Data is encrypted in transit and at rest using industry-standard protocols
- Access Controls: Strict access controls and authentication requirements
- Security Audits: Regular security assessments and penetration testing
- Employee Training: Staff are trained on data protection and security
- Incident Response: Plans in place to respond to data breaches
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information after account deletion for:
- Legal compliance and regulatory requirements
- Fraud prevention and safety
- Resolving disputes and enforcing agreements
- Legitimate business purposes
Retention periods vary based on the type of data and purpose.
8. Children's Privacy
Amores is strictly for users 18 years and older. We do not knowingly collect information from anyone under 18. If we become aware that a minor has provided us with personal information, we will delete it immediately. If you believe we have information about a minor, please contact us.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers through:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions
- Other lawful transfer mechanisms
10. Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the new policy in the app
- Sending an email notification
- Displaying a prominent notice in the app
Your continued use of Amores after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
Email: privacy@amores.com
Support: support@amores.com
Data Protection Officer: dpo@amores.com
For EU/UK users, you can also contact your local data protection authority.
This Privacy Policy was last updated on October 12, 2025. We encourage you to review this policy periodically for any changes.